We Help You Place Your Order
1. Decide on the Product
You are welcome to contact our team for assistance to help select the best option for your application and use, or browse our product pages to select the product’s that suit your requirements, together with the sizing, printing, and optional extras.
Call us, send us an email or use the QUOTE REQUEST FORM to provide us with your requirements.
We Process Your Order
2. Your Order
As soon as we receive your Order or Quote acceptance, you will receive an email with the order confirmation, invoice details and what happens next.
3. Payment
Once you approve and sign off on your artwork proof we will proceed to the very next print run. You can make payment on the same day as receiving your order. Certain orders will require 50% deposit on our discretion.
For urgent orders we encourage our customers to have the payment processed as soon as possible so that delivery is not delayed.
Design with in House Graphic Team
4. Artwork Design
Our customers range from Corporations, Government Departments, Wholesalers, small to medium business and sole traders. Whether you have print ready files, artwork prepared on behalf of clients, or just need a sign, our graphic design team is there to help.
Our friendly in house graphic design team will help you with your artwork design. They will contact you for your artwork specifications and requirements as set out in our Guidelines, including logos, text, images or any other design specifications. Our graphic designers are skilled to help you get the best design – using the tools that you have available in your business.
We can advise on the basic placement of logo and text, which is included in the cost of your order. If you prefer you can engage your own graphic designer to work with our team.
5. Artwork Proof and Approval
Our in-house graphic designers will e mail you a digital proof of the artwork for your approval. You are able to request changes. When you are entirely satisfied we require your sign off and approval.
ONCE WE HAVE THE ARTWORK APPROVED AND SIGNED OFF YOUR ORDER WILL BE READY TO GO TO PRINT!
Prompt Delivery and After Sales Service
6. Delivery
As soon as we receive your final payment, your order is despatched.
Not only do we notify you of you of the courier tracking details, we also track your order from our end.
7. After Sales Service
We offer professional after sales service and build long term relationships with our customers.